Ch. 5
Trust. How important is trust in everyone's life and how easily it can be lost with little chance of being restored? In order to be an effective coach there are many levels of trust that are important. First, we need to trust in ourselves. We need to have the confidence that will allow us to step into these mediating conversations. We also need to have trust amongst individuals. We need to be seen as someone who is worth trusting. We will not go far in helping others if we are not credible and show that we are a trustworthy person. We will also need to provide an environment that is safe and allows them to trust it as well as a healthy trusting coaching relationship.
Tools. We will need trust and rapport. Rapport can only come from a place of genuine concern and motivation to help this person. If we are insincere in our efforts, it will be apparent and therefore trust is out the window. We will need response behaviors, such as acknowledging, paraphrasing, clarifying, providing data and resources, and structuring. By allowing these things to exist in these conversations our mentess will feel a sense of peace knowing that we care and these tools will help us reach that point. For me and perhaps you as well, it will be another challenge to be patient with ourselves so that our mentees will problem solve effectively.
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